Privacy Policy

Effective Date: March 13, 2026  |  Last Updated: March 13, 2026

TICC, headquartered in Riyadh, Saudi Arabia, is committed to protecting the privacy and personal data of all visitors to our website. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the Saudi Arabia Personal Data Protection Law (PDPL) and applicable regulations.

1. Information We Collect

Information you provide directly:

• Full name, email address, and phone number submitted through our contact form
• Messages and project inquiries sent via our website
• Vendor registration details submitted through our vendor portal
• Career applications and related personal information

Information collected automatically:

• IP address and approximate geographic location
• Browser type, device type, and operating system
• Pages visited, time spent on pages, and navigation patterns
• Referring website or search terms used to find our site

2. How We Use Your Information

We use the information collected for the following purposes:

• Responding to your project inquiries and contact form submissions
• Processing vendor registration and partnership requests
• Evaluating career applications
• Improving our website performance and user experience
• Analyzing website traffic patterns through analytics tools
• Ensuring website security and preventing abuse
• Sharing relevant information with our related parties and sister companies for the purpose of offering related services that may be of interest to you

3. Sharing Data with Related Parties

TICC may share your personal data with its related parties, subsidiaries, and sister companies for the purpose of cross-selling and offering complementary services that may be relevant to your interests or business needs. By submitting your information through our website, you consent to such sharing.

When sharing your data with related parties, we ensure that:

• Data is shared only for legitimate business purposes related to the services we and our affiliated entities provide
• All related parties receiving your data are required to handle it in accordance with this Privacy Policy and the Saudi Arabia Personal Data Protection Law (PDPL)
• You may opt out of receiving communications from our related parties at any time by contacting us

4. External Service Providers

We use trusted third-party service providers to support the operation, security, and performance of our website. These providers may process certain data — such as IP addresses, browser information, and usage patterns — in order to deliver their services. All third-party providers are selected based on their compliance with applicable data protection standards, and data shared with them is limited to what is necessary for the services they provide.

5. Cookies

Our website uses cookies and similar technologies for the following purposes:

• Essential cookies — Required for the website to function properly, including security and content delivery
• Analytics cookies — Used to collect anonymized data about website usage patterns

You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy. Contact form submissions and inquiry records are retained for a reasonable period. You may request deletion of your personal data at any time by contacting us.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• SSL/TLS encryption for all data transmitted between your browser and our website
• Web Application Firewall for protection against threats
• Restricted access to personal data on a need-to-know basis
• Regular security reviews of our website and hosting infrastructure

8. Compliance with Saudi Data Protection Law

TICC is committed to complying with the Saudi Arabia Personal Data Protection Law (PDPL) and all applicable data protection regulations in the Kingdom of Saudi Arabia. We handle all personal data in accordance with the requirements set forth by the law and take our obligations seriously to ensure your data is processed lawfully and transparently.

If you have any questions or concerns regarding how your personal data is handled, please contact us using the details provided below.

9. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

TICC
3168 Tahliyah St. Olaya District
Riyadh, Saudi Arabia 12313
Phone: +966-11-510-2727
Email: am@ticc.sa